What’s included in Patient Service the Art
2-hour online interactive and cinematic training programme and:
- Post-training implementation guide to transfer your new skills and knowledge to the workplace
- Completion certificate – Patient Service the Art
- Post-course support benefits, including ‘how-to’ guides and webinars.
- Contact with the creator of Patient Service the Art
Signup for Patient Service the Art Course
Patient Service the Art Programme Features
Overcome the challenges of delivering excellent service:
- The symptoms of bad service
- The cost of bad service – reputation and commercial
- The cure to bad service
- What’s in it for you
- Customer journey
- Excellent service behaviour and processes
- Means testing your own performance
- The six golden rules
Transform Your Patient Service Performance
Patient Service the Art has been successfully implemented with blue chip clients in Europe, the Middle East, Asia and North America for the past 25+ years. Join the likes of:
