What’s included in Service the Art
2-hour online interactive and cinematic training programme and:
- Post-training implementation guide to transfer your new skills and knowledge to the workplace
- Completion certificate – Service the Art
- Post-course support benefits, including ‘how-to’ guides and webinars.
- Contact with the creator of Service the Art
Signup for Service the Art Course
Service the Art Programme Features
Overcome the challenges of delivering excellent customer service:
- The symptoms of bad service
- The cost of bad service – reputation and commercial
- The cure to bad service
- What’s in it for you
- Customer journey
- Excellent service behaviour and processes
- Means testing your own performance
- The six golden rules
Transform Your Customer Service Performance
Service the Art has been successfully implemented with blue chip clients in Europe, the Middle East, Asia and North America for the past 25+ years. Join the likes of:
