The Sitrus Approach
Why is the Sitrus Approach Different?
Most training is ‘spray & pray’ with a splattering of fancy acronyms. It’s often just a one-way flow of information, with little or no interaction, feedback, or focus on lasting results.
Our programmes are designed to actively involve participants and constantly assess understanding and retention.
Most training is justing talking — an isolated classroom event, disconnected from anything that happens in the workplace.
Training is only one part of our transformation and change programme - supported by a comprehensive portfolio of implementation, evaluation, and institutionalization toolkits that achieve lasting results.
Most training companies do not hand over the training material so that training can be conducted in-house.
We embed the training function within the organisation, training in-house facilitators that then act as ambassadors to the transformation and change process.
Performance and improvement data is not collected, and return on training investment cannot be demonstrated.
Granular data accumulates constantly throughout the programme and afterwards, providing invaluable organisational and sectoral intelligence.
Typical training projects are finite and usually short in duration – creating a vacuum once completed.
Our programmes are ongoing, providing service providers with all the tools they require to enact lasting change, maintaining motivation and correction throughout the transformation and change process.
In a class of their own…
- David Mchattie - Mitchells & Butlers
Increased sales by 20%, ahead of any expectations...
- Petri Ahonen - Silja Line
Highly effective programmes…
- Petri Ahonen - Staff Point
Trusted advisor for transformation and change programmes...
- Suhail Al Ansari - Mubadala Healthcare
The best provider of sales and customer service training in the hospitality sector...
- Markku Kuusinen - Hok-Elanto
Hospitality and Government
… wherever I moved I made sure their programmes moved with me…
- David McHattie - Fullers, The Restaurant Group, People First
Vendors and Suppliers
Revolutionised training for coffee roasters and suppliers...
- Ville Karkiainen - Paulig
From the very beginning, their programmes brought us a unique proposition to consolidate and build market share...
- Tom Alakari - Altia