Hold a mirror to your customer service performance.
Are you meeting your customer’s expectations?
What do your customers think and say about your performance?
Are you delivering excellent service?
Service the Art Programme Features
Overcome the challenges of delivering excellent customer service:
- The symptoms of bad service
- The cost of bad service – reputation and commercial
- The cure to bad service
- What’s in it for you
- Customer journey
- Excellent service behavior and processes
- Means test your own performance
- The six golden rules
Are you interested in watching extracts from the course?
What’s included in Service the Art
- 2 hour online interactive and cinematic training programme
- Post-training implementation guide to transfer your new skills and knowledge to the workplace
- Completion certificate – Service the Art
- Post course support benefits, including, ‘how-to’ guides and webinars.
- Contact with the creator of Service the Art
Transform Your Customer Service Performance
Service the Art has been successfully implemented with blue chip clients in Europe, the Middle East, Asia and North America for the past 25+ years. Join the likes of:
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